Please note that this product will be delivered via a Hiab/Forklift lorry and therefor certain criteria must be met and considered:
Is the address on a made up (Tarmac) road?The road must be at least 2 lorry widths wide. There must be enough room for a 25ft 7.5 ton lorry (i.e the size of a bin lorry or fire engine) to be unloaded.Can a lorry of that size park within 6 metres (20ft) of the property?Are there cars parked on both sides of the street and if so, would this cause problems for lorry access?*
Available for home delivery only. Please select ‘Courier Service’ as the delivery option when ordering.If any other items are to be ordered, you must create a new order and use ‘Courier Service’ or ‘Collect in person’
Please be aware that the product is a self assembly item and will be delivered in kit form. Instructions for assembly will be enclosed with the products.Confirmation is required that the customer understands that the delivery to their property will be made to the nearest point that is adjacent to the roadway and clear of obstruction. Carriers will not move product around or through the propertyOur carrier will contact the customer by telephone prior to delivery to confirm details and agree a suitable delivery date.All dates quoted for either delivery or contact are approximate. We will not accept any liability for any delay in delivery for any reason
Deliveries are to UK mainland only
Deliveries are made on Monday – Friday only (No weekend deliveries)Delivery times are between 8am – 6pm. No specific time of day can be givenCustomers must be available to check and sign for the delivery except when we have recieved written confirmation from the customer that the item can be left without a signature
If the delivery fails due to the criteria set above not being met, inaccurate customer details or the customer fails to take delivery (except in circumstances where it is beyond the buyers reasonable control or it is the fault of Rowlinson Garden Products). We reserve the right to Charge reasonable cost of storage and redelivery once the reason for the initial failure has been rectified, Or resell the goods at market value and charge the original buyer any expenses occured in the storage or reselling. Should the item resell at below the market value, any shortfall will be charged to the original buyer.